Our Knowledgeable customer service agents are here to answer your questions, 24 hours a day.
Shop with confidence at RestComfort, We respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns. of saleable merchandise for a full refund or exchange
Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Return shipping charges may apply. Taxes charged are refunded in accordance with state and local laws. Returns sent via USPS that arrive with postage due will be returned to sender.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the original purchase price within the allowed return period. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.
How to Return your item
1) Find Your Order Number
If you have a RestComfort account, sign in and go to your Order History. Select the order you want to return or exchange and click View Details. Next click the Create a Return or Exchange button - now you're ready to start the process! Don't have a RestComfort account yet? Guest orders and orders received as gifts can be found by checking Order Status. contact us via chat or email.
Start Your Return
2) Print Your Return Label
After you've created a return or exchange, follow the instructions to print your free pre-paid return shipping label. When complete, you'll receive an email with tracking information and a copy of your return label just in case you need it.
3) Attach Return Label
Next, get your package ready to mail back to us. Add your items and tape your package securely. Make sure to remove or cover the original shipping label and attach your new return label to the package. You’re all set! Just schedule a pickup or drop off at any authorized facility for the designated carrier on your shipping label.
Return shipping labels are only available for orders shipping to the continental US and no additional postage is required. Please allow approximately 1-3 business days for return processing. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 1-3 business days to credit back to your original form of payment.
4) Exchanges
If you are exchanging your items, please make sure to send back any items you’re returning within 30 days to avoid being charged. Your exchange order will be processed immediately so you can get your new items ASAP!
if you have any question or need help, please feel free to contact us via live chat or for more options go to our support page and our Friendly professional customer service agents will be glad to help you!
Send pre-authorized returns to:
RestComfort Dept.
555564 Door-A
6333 Fling Ave.
Brooklyn NY 11505
